Refund policy

Return Window

You may return eligible items within 30 days from the date you receive the order. The 30-day period starts on the delivery date shown by USPS tracking.

Return Conditions

Items must be unused, in original packaging, and include all tags or accessories that came with them. We accept returns for change of mind as well as for defective or damaged goods.

Clearance, final-sale, and specially marked discounted items cannot be returned unless they arrive defective. Opened glass straw sets that show signs of use or breakage from handling are not eligible for return.

How to Start a Return

Email info@tomorotec.shop with your order number and the reason for the return. We will reply with a prepaid USPS return label. Do not ship anything back before you receive the label.

Once the label is issued, drop the package at any USPS location. Keep the receipt until the return is processed.

Return Shipping Cost

We cover the cost of the return label. There are no restocking fees or other charges deducted from your refund.

Refund Timing and Method

After we receive and inspect the returned items, refunds are issued within 5 business days. The refund goes back to the original payment method (credit card, PayPal, or other method used at checkout).

No restocking fee is deducted.

Exchanges

We support exchanges for the same item in a different color or size, subject to stock. Request the exchange in the same email you use to start the return. We will send the replacement once the original item is received, or arrange a swap if the item is still in stock.

Lost or Damaged Returns

If the return package is lost in transit or arrives damaged, contact us with photos of the packaging and the tracking number. We will review the case and decide on a refund or replacement on a case-by-case basis.

Partial returns are accepted when only some items from an order are sent back. The refund amount will match the returned items only.