Shipping policy

Processing Time

We process and ship orders within 1–5 business days after payment clears. Weekends and U.S. federal holidays are not counted as business days.

Orders placed after 3:00 PM (EST) are treated as received the next business day and start processing then.

Estimated Transit Time

We ship only to addresses within the United States. International orders are not accepted.

Transit times are estimated and start after the package leaves our Houston facility. Actual delivery depends on USPS routing and destination:

  • Texas and nearby states (LA, OK, AR, NM): 2–4 business days
  • Midwest and South (e.g., IL, GA, FL, CO): 3–5 business days
  • East Coast and West Coast: 4–7 business days
  • Alaska, Hawaii, and remote areas: 6–10 business days

These ranges are estimates only. USPS does not guarantee delivery dates for the services we use.

Shipping Rates

Standard shipping is $8.00 for orders totaling $0.01 to $59.99. Orders of $60.00 and above ship free within the United States.

Rates are calculated at checkout based on the shipping address.

Taxes

Sales tax is calculated at checkout according to the shipping address and applicable state rules. Texas orders are taxed at the current state and local rates. Tax is not included in the listed product price.

Carriers & Tracking

We ship with the United States Postal Service (USPS). After the label is created, a tracking number is emailed to the address used at checkout and also appears in your account order history.

You can track the package on the USPS website or through the link in the shipping email.

Areas We Do Not Ship To

We do not ship outside the United States. We also cannot deliver to P.O. Boxes for some larger packages, APO/FPO addresses, or territories where USPS service is restricted. If an address is not supported, the order will be canceled and refunded.

Delays

Weather, high volume periods, and USPS operational issues can extend transit times beyond the estimates above. If a delay affects your order, we will email you when we have an update.

If a package is confirmed lost or arrives with major damage, contact us within 14 days of the expected delivery date so we can file a claim or arrange a replacement.

Pickup

We do not offer in-store pickup or local delivery. All orders are shipped from our Houston location.